Training Details

Event Dates and Timeframe Wed Aug 30, 8am-4:30pm
  • Wednesday, August 30, 2017
    • 08:00 AM to 04:30 PM

Location

Alaska Native Tribal Health Consortium
4000 Ambassador Dr
Anchorage
AK
99508
United States

Cost Range

$100.00 - $150.00 (depending on options)

Host and Instructor

Host: Alaska Federal Health Care Partnership (AFHCP)
Instructor:

Credits

C.E. Credit for Physician - American Medical Association (AMA): 6.50
Specialization: PRA Category 1
The Alaska Native Tribal Health Consortium designates this provider-directed activity for a maximum of 6.5 AMA PRA Category 1 Credit(s) ™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
C.E. Credit for Nursing - American Nurses Credentialing Center (ANCC): 6.50
ANTHC is approved as a provider of continuing nursing education by the Montana Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. ANTHC designates this activity as meeting the criteria for one nursing contact hour credit for each hour of participation up to a maximum of 6.5 hour(s).

Description

An organizational and talent development consultant, Karen Casanovas's expertise in leadership success, team dynamics, corporate culture transformation, conflict resolution, transitional change, transparency, goal alignment, and organizational performance optimizes increased agility for diverse and challenging workplaces.

A seasoned professional, Karen has worked with Alaska Native Corporations, oil and gas entities, federal, state and local government agencies for more than 30 years. She has facilitated classes for clinics/behavioral health providers, law firms, engineering, oil support services, resource management, tourism, trade associations, nonprofits and others. Experience as a faculty member, business executive, government lobbyist, and television producer in a myriad of cultural settings in her multi-faceted career, Karen creates employee engagement building long-term partnerships and referrals from clients.

Training topics to include:
- CUSTOMER SERVICE
The Art of Customer Service
- PATIENT EXPERIENCE
Perspectives, Insights and Backgrounds
- HEALTHCARE LITERACY
Barriers & Practical

CE/CME information available at a later date.

For further information contact:
Michelle Simonson at mlsimonson@anthc.org
or (907) 729-4483

Training Flyer