Patient and Employee Engagement

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Training Details

Event Dates and Timeframe
Thur Aug 31st, 8am-4:30pm
Thursday, August 31, 2017 at 08:00 AM until 04:30 PM
Location And Delivery Method
Delivery Method
Face-To-Face
Location Name
David Salmon Tribal Hall
Address
111 Clay St
City
Fairbanks
State / Province
AK
Zip / Postal Code
99701
Country
United States
Cost Range
$100.00 - $150.00 (depending on options)

Host And Instructor

Host
Alaska Federal Health Care Partnership (AFHCP)
Instructor
to be determined

Credits

C.E. Credit for Physician - American Medical Association (AMA): 6.50
Specialization: PRA Category 1
The Alaska Native Tribal Health Consortium designates this provider-directed activity for a maximum of 6.5 AMA PRA Category 1 Credit(s) ™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
C.E. Credit for Nursing - American Nurses Credentialing Center (ANCC): 6.50
ANTHC is approved as a provider of continuing nursing education by the Montana Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. ANTHC designates this activity as meeting the criteria for one nursing contact hour credit for each hour of participation up to a maximum of 6.5 hour(s).

Training Overview Description

An organizational and talent development consultant, Karen Casanovas's expertise in leadership success, team dynamics, corporate culture transformation, conflict resolution, transitional change, transparency, goal alignment, and organizational performance optimizes increased agility for diverse and challenging workplaces.

A seasoned professional, Karen has worked with Alaska Native Corporations, oil and gas entities, federal, state and local government agencies for more than 30 years. She has facilitated classes for clinics/behavioral health providers, law firms, engineering, oil support services, resource management, tourism, trade associations, nonprofits and others. Experience as a faculty member, business executive, government lobbyist, and television producer in a myriad of cultural settings in her multi-faceted career, Karen creates employee engagement building long-term partnerships and referrals from clients.

Training topics to include:
- CUSTOMER SERVICE
The Art of Customer Service
- PATIENT EXPERIENCE
Perspectives, Insights and Backgrounds
- HEALTHCARE LITERACY
Barriers & Practical

CE/CME information available at a later date.

For further information contact:
Michelle Simonson at mlsimonson@anthc.org
or (907) 729-4483

Consumer Rights
Health Literacy
Interpersonal Skills
Workforce Development
Diagnostic Technician
Laboratory Assistant
Medical Laboratory Scientist
Medical Laboratory Technician
Radiation Therapist
Radiologic Technologist
Radiological Assistant
Community Health Aide (CHA)
Community Health Practitioner (CHP)
Dietitian/Nutritionist
Emergency Medical Technician EMT/ETT
Medical Assistant
Optometrist
Paramedic
Pharmacist
Pharmacy Technician
Phlebotomist
Massage Therapist
Occupational Therapist
Occupational Therapy Assistant
Physical Therapist
Physical Therapy Assistant
Respiratory Therapist
Speech Therapist
Speech Therapy Assistant
Behavioral Health Aide
Chemical Dependency Counselor
Family & Marriage Therapist
Licensed Professional Counselor
Psychologist
Social Worker
Substance Abuse and Addiction Counseler
Village Counselor
Dental Assistant
Dental Health Aide/Therapist
Dental Hygienist
Dentist
Oral Surgeon
Orthodontist
Case Manager/Care Coordinator
Home Health Aide/Personal Care Attendant
Individual Support Worker
Patient Advocate
Recreational/Activity Therapist
Respite Worker
Vocational Specialist
Administrative Assistant
Food and Nutrition Worker
Housekeeper
Human Resources
Security Guard
Medical Biller/Coder
Medical Records/Health Information Technican
Medical Transcriptionist
Administrator/CEO
Board of Directors
Director
Office/Program Manager
Midwife
NP - Family Practice
NP - Pediatric
NP - Psychiatric
NP - Women's Health
Other Mid-Level Providers
Other Nurse Practitioner
Physician Assistant
CNA/NA (Certified Nursing Assistant/Nursing Assistant)
Licensed Practical Nurse
Nurse Administrator
Nurse Anesthetist
Nurse Educator
Public Health Nurse
Registered Nurse
Registered Nurse - CNS
Cardiologist
Chiropractor
Dermatologist
Epidemiologist
Family Medicine Physician
General Surgeon
Geriatrician
Internist
Neurologist
Obstetrics and Gynecologist
Ophthalmologist
Other Physician
Othopedic Surgeon
Otolaryngologist
Pediatrician
Podiatrist
Psychiatrist
Radiologist
Urologist
Veterinarian
Health Educator

Registration Information

Register online at the AFHCP Education Clearinghouse website. or complete the registration form attached and submit to Michelle Simonson, mlsimonson@anthc.org